A medical consultation at Regeneris Therapy is the honest starting point for every regenerative protocol we offer. It is not a sales call and it is not a generic intake form. A licensed physician reviews your medical history, current imaging and labs, prior diagnoses, and your goals — then tells you whether regenerative medicine is appropriate for your case, what the realistic outcomes look like, and what we would recommend. We will say no to non-candidates. We will also tell you when a less expensive option would serve you equally well. The consultation can be virtual (15–30 minutes for an initial scope) or in person at our Cancún clinic (60 minutes for a full evaluation), and there is no obligation to proceed. This page explains exactly what to expect, who should book, and what we will and will not do.
What a Regeneris consultation actually includes
Every consultation follows the same structured framework regardless of the indication you are exploring. Your physician begins with a focused medical history: prior diagnoses, surgeries, hospitalizations, family history, current medications and supplements, allergies, and a review of systems organized around your chief concern. We then assess your eligibility for regenerative therapy — which means looking at the structural stage of your condition, your inflammatory and metabolic status, any contraindications (active malignancy, uncontrolled infection, pregnancy, severe organ failure), and the realistic biology of what a regenerative protocol can and cannot do for your specific situation. If you are a candidate, your physician designs a preliminary treatment plan with specific options (source, dose, route, sessions, follow-up), and you receive a written summary you can take home, share with your primary care team, or sit with for a few days before deciding. Honest evaluation is the entire deliverable — not a pressure pitch.
Who should book a consultation
We see five broad patient profiles regularly. Chronic pain patients with knee, hip, shoulder, or spinal complaints who have either failed conservative care or want to explore regenerative options before surgery (see our stem cells hub for the underlying science). Post-surgical patients looking to accelerate healing, manage scar tissue, or address residual symptoms after an operation. Autoimmune patients with conditions like Hashimoto's, lupus, multiple sclerosis, or rheumatoid arthritis who want to add immune-modulating regenerative therapy to their existing rheumatology or endocrinology care. Aging and longevity patients exploring NAD+, peptides, stem cells, and IV therapy as part of a coordinated optimization plan. And sexual wellness patients looking at PRP, peptides, or shockwave for erectile dysfunction, libido, or pelvic floor concerns. If your case falls outside these clusters we will still see you and we will still tell you honestly whether we can help. If we cannot, we will say so.
The process: virtual vs. in person
Two formats are available depending on where you are in your decision process. A 15–30 minute virtual consultation by video is the right starting point if you are scoping options, comparing clinics, or live outside Cancún and need a triage call before traveling. It covers your chief concern, recent imaging, prior treatments, and a high-level discussion of whether a Regeneris protocol is plausible — enough to decide whether a deeper evaluation is worthwhile. A 60-minute in-person consultation at our clinic is the appropriate format if you are local, traveling to Cancún for evaluation, or moving toward a treatment decision. It includes a focused physical examination, review of all imaging and labs in detail, and a more developed treatment plan with options and pricing. Both formats produce a written summary. Both are conducted by a licensed physician on our medical team — see our team page for credentials. You can switch from virtual to in-person at any time.
What we do not do
Honesty about scope is the single most important feature of a Regeneris consultation. We do not promise a cure for any disease. We do not treat patients whose condition is structurally beyond the reach of regenerative therapy — grade-4 bone-on-bone osteoarthritis, late-stage neurodegeneration, active cancer, advanced organ failure. We do not push expensive cell therapy when a much less invasive PRP or peptide protocol would do the same work for less. We do not market unproven indications (we will tell you when the evidence is thin, and we will not exaggerate). We do not bundle unnecessary add-ons into your quote. And we do not pressure you to decide during the consultation — every plan is written, takes-home, and reviewable with your primary care team. If a clinic anywhere offers a one-visit, same-day, no-evaluation 'cure,' that is a red flag. We are not that clinic. Read more about how we frame the regenerative versus surgical decision in our regenerative vs. surgery primer.
Documentation we ask you to bring
The more documentation you bring, the better your consultation will be — and the more honest the recommendation we can make. For musculoskeletal indications: recent MRI or X-ray reports and images (digital copies preferred), any prior orthopedic surgery records, current pain medication list, and prior physical therapy documentation. For autoimmune indications: recent rheumatology or endocrinology workup, antibody panels (ANA, anti-dsDNA, anti-TPO, anti-CCP, etc.), inflammatory markers (CRP, ESR), and current immunomodulator or biologic medication list. For longevity and metabolic: recent comprehensive metabolic panel, lipid panel, HbA1c, hormone panel if available, IGF-1, and any prior longevity workup. For sexual wellness: relevant urology or gynecology notes, hormone panel, and current medication list. If you do not have some of this, we can order what is needed — but bringing prior records avoids duplication and accelerates your plan. We accept records in English or Spanish.
Stem cell second-opinion consultations
A meaningful share of our consultation requests come from patients who have been quoted by another stem cell clinic — sometimes in Mexico, sometimes in the United States, the Caribbean, or Eastern Europe — and want an honest second opinion before committing tens of thousands of dollars to a protocol. We welcome these requests. In a stem cell second-opinion consultation we will review the proposed protocol (source, dose, route, number of sessions, follow-up), assess the regulatory framework of the originating clinic, evaluate whether the cell source claim is verifiable, compare the quote to typical pricing in our market, and tell you honestly whether the plan is reasonable or whether you should pause. We will say if the plan looks fine and we are not the right fit. We will also say if it is overpriced, under-supervised, or built around an unproven indication. See our dedicated stem cell second opinion page for the full process.
Cost and what happens after the consultation
Initial consultations are free of charge — we treat them as the responsible front door to every treatment decision, and we do not gate them behind a fee. There is no commitment to proceed and no pressure to do so during or after the appointment. Within 24–48 hours of your consultation, you receive a written proposal that includes: a summary of your case as discussed, the recommended protocol with options at different price points where appropriate, what each option is realistically expected to achieve, what it cannot achieve, and a transparent quote with no hidden fees. You can sit with the proposal, share it with your primary care doctor, ask follow-up questions, and decide on your own timeline. If you decide to proceed, we schedule treatment and confirm any pre-procedure labs or preparation. If you decide not to proceed, that is also a fine outcome — we would rather be the second opinion that helped you make a confident decision than the clinic that sold you a treatment you did not need. Book directly through our regenerative consultation page.
Book your free consultation. A licensed physician will give you an honest assessment — including whether regenerative medicine is the right fit for you at all.
